Cancelation Policy

Cancelation Policy

Cancelation policy

It can of course happen you need to cancel a tour because of unforeseen circumstances. Our various types of tours have different cancelation rules. This is because tours have different operators and different cost structures. We apply the following rules in case you need to cancel a tour.

Classical tours, short walking tours, South Peru Tours and horseback riding tours

If you cancel more than 1 month in advance of the starting date of the tour we will refund you the full amount paid.

If you cancel between 1 month and 15 days before the starting date of the tour, 50 % of the amount is due.

If you cancel between 14 days and 8 days before the starting date of the tour, 75 % of the amount is due.

If you cancel 1 week before the starting date of the tour, 100 % of the amount is due.

If you don´t show up on the tour, no money will be refunded.

Treks

If you need to cancel a trek your prepayment of 50% is nonrefundable.

If you cancel 1 week before the starting date of the tour, 100 % of the amount is due.

If you don´t show up on the tour, no money will be refunded.

Operators for treks handle different policies, also depending on the season of the year. They need to make high cost once a reservation is made, therefor the prepayment is nonrefundable. Alemana Tours will always try to recover as much as possible from the operator and return it to you in case you need to cancel a tour.

Amazon tours

If you cancel more than 65 days in advance of the starting date of the tour we will refund you the full amount paid.

If you cancel between 64 days and 8 days before the starting date of the tour, 50 % of the amount is due.

If you cancel 1 week before the starting date of the tour, 100 % of the amount is due.

If you don´t show up on the tour, no money will be refunded.

Alemana Tours reserve the right to change, postpone, or even cancel a tour if necessary in case of events such as riots, strikes, civil strife, terrorist activity, disease, disasters, adverse weather conditions, or fire. Alemana Tours will not accept any liability for these events.