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Mission, Vision and Values
Our mission statement
Provide a unique travel experience for everybody in a sustainable, honest and transparent way.
Our vision statement
It is our vision that in 2020 we want to be a leading example of a tour operator demonstrating sustainable tourism in Cusco. We want to grow by offering more and a wider range of unique tours, develop from travel agency to tour operator and expand our visibility on the web.
Whether you come into contact with us as a customer or as a supplier, what can you expect from us in terms of attitude and behavior? What characterizes Alemana Tours? The following core values apply to Alemana Tours:
Alemana Tours works with honest employees, with honest, fair and competitive market prices. We strive to demonstrate honest behavior towards our environment (clients, suppliers and other parties who we conduct business with).
Alemana Tours strive to be clear in our products, services and processes. Be transparent to our direct environment.
Clients come in the first place, Alemana Tours strive for an optimal service level in order to get the clients best value for his tour. To achieve this we look for the best people and operators involved in our business and we design our services and products in the best way.
Alemana Tours like to give tailor made advice as every person is different with different wishes. It means personal commitment, aimed on establishing a temporarily, personal bond which enables us to really help you to get the best value for your tour. It also means a friendly service with a smile, with some humor.
Alemana Tours conducts business in a sustainable way. We also take into account the interest of the local people, preserve the cultural heritage, we take care of our environment and focusing economically on long term results and fair economic fair practices.
We take our business very serious. It means our behavior is correct, objective, balanced, efficient and reliable. We are down to earth in the way we conduct business.